Facebook Messenger Crashes When Opening Chat – Solution


The internet today is everywhere, this way vital part of our lives, Since it was developed in the 90s until it was adapted to society in the early 2000s, the vast majority of our activities require the use of the internet, an example of this can be our work activities.

More than half of the world’s population currently has an internet connection, this is a point in favor for the world, since this allows each one of us keep us connected and enjoy the functions that this brings us, such as improving our knowledge through the study of virtual modules as well as communication through social networks.

Facebook and social media

Facebook as well as other social networks such as Twitter, Instagram, etc. They were websites with a single objective, to allow people to become users of the platform in order for communication to exist between them, this by way of images, videos and text chats. Today these social networks have grown so much that they have their own applications for the phone, Facebook and Facebook Messenger is one of them.

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facebook messenger app

Currently Facebook is divided into two apps, these are the classic Facebook for browsing and the messaging app Facebook Messenger, With these apps you can have all the functions of Facebook, such as having two accounts open at the same time, then there are its Lite versions, designed for lower-middle-range devices, these are Facebook Lite and Messenger Lite, also always remember have updated Facebook.

Why can’t I open Messenger on my cell phone?

A frequent problem is that Facebook Messenger does not open or does not work, a common message that comes out is that Messenger has stopped, and this prevents you from entering the application.

If I can’t open the app, some of the solutions that are available are the following:

  • Update the app: You can check if there is a new version available, when updating you can solve the failures in terms of operation.
  • Clear data or cache: A solution is also to clear the data or cache, since there are times that it accumulates a lot and this causes the application to crash, thus causing problems for it to function normally.
  • Restart your phone: Sometimes restarting the phone is one of the easiest solutions, because there may be a glitch in some of the phone or app processes.
  • Reinstall the app: Another possible solution may be to delete and reinstall the application, as it can then open again without problems on your phone.

Messenger asks me to change account Why?

This error may be that a new update has come out and you must update the application from the play store, or you can also try downloading the lite version of this application.

How to solve that my Messenger freezes when opening a chat

Some people who use this application have reported discomfort and failures when using it, since on many occasions it usually happens that it freezes and stops working.

Here we will explain some options so that messenge functions well and does not freeze:

  • You must go to the settings of your phone and look for the option of applications and storage.
  • Then you look for the messenger application and select it.
  • You will have to clear the cache that accumulates from the application.
  • If in any case this does not work for you, you can delete old conversations, images or videos that are heavy.

How to restart my Facebook Messenger?

All you have to do is restart the application, you can do it from the play store or also from the settings of your phone and you go to the application and give it to force close.

facebook messenger app logo

Why does Facebook Messenger freeze when I enter a chat?

Many users have reported hundreds of times this error, it happens that Facebook Messenger notifies us of a received message but in the process of entering the chat, the application is stuck, having to close the Facebook Messenger application to re-enter and thus be able to answer it, this can happen for many reasons.

Either because our mobile does not support the Facebook Messenger application, the storage of our device is full or we have to check our app To see specifically what happens to it, because of this there is in fact the option of Facebook Messenger Lite, since it can perform most of the functions of Facebook Messenger through a much shorter and lighter interface than the original.

How can I prevent this from happening to Facebook Messenger?

In this article we will explain step by step what are our options so that Facebook Messenger can be correctly and fluently:

  • We will go to Settings of our devices and look for the section of Applications and Storage.
  • Within the Applications configuration, we must find the option to see through a graph how the space of our device is distributed, it is important to see in the graph how much space does each app occupy Of the device.
  • We will locate the application of Facebook Messenger and we will select it.
  • After this we should see each data of the application, see the size it occupies on our device and see how that size is broken down, these are divided between the Facebook Messenger data and the cache.
  • Many of the times that the Facebook Messenger application freezes it may be because there is a lot of cache memory in the application, if this is the case, we will select it and we will delete it.
  • Then we will test the application, in the event that clearing the cache memory has not worked, we can delete some conversations that are in the Facebook Messenger app, both this and also go to the gallery of our device and delete the images or videos that we consider to be heavy.

presentation and interface of facebook messenger

In an extreme case that the Facebook Messenger application freezes, we will have two options, One is to look for the previous version of the application where this did not happen, doing it is simple, we must search the internet for an apks page and look for Facebook Messenger, we look for the previous version we had, we downloaded it, we allowed the installation of unknown origin, the we install on our phone and go.

The other option is to uninstall it and install Facebook Messenger Lite, which will also help us to do most of the Facebook Messenger actions and this We will never be frozen.

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