How to Cancel or Reject an Unrecognized Charge on My Credit Card


It may be that since you have acquired your credit card you will be able to enjoy each of the benefits that they grant, either from the easy payment methods and even applications to services for which you could not access previously.

However, there is a common problem at a global level, which not only occurs within credit accounts, but also in debit accounts, and they are related to the referrals that are processed throughout the establishments you visit to buy.

You have probably accessed this portal because you are experiencing this type of situation, so we invite you to be calm and read a little more about this article so that inform yourself correctly about what you should do to solve your problem.

What are the most common mistakes related to credit card billing?

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Despite how innovative and beneficial it can be to have this type of credit within your bank account, there are several problems that are related to payments that probably have not been made by the user.

Similarly, there may also be errors when making the billing of an establishment, which can be defined as follows:

Charges not authorized by the owner

Statistically it has been shown that the biggest problems related to credit cards They are caused by charges that have not been authorized by the account owners.

Wrong amount when billing

This is a problem that It is directly the responsibility of the establishment from which the purchase is made, as it may happen that they establish a wrong date within the invoice or even establish a wrong amount at the time of executing the collection.

billing credit card payment

Rejected payments

Also considered as one of the most common problems related to credit account charges, there are several reasons why a payment is rejected directly by the issuer or receiver of the transaction.

Duplicates and services that were not delivered

Many times a billing can be accidentally charged twice to your account, and in the same way billings can be made for contracted services, but they were not delivered in the agreed way, for which various users claim this type of collection from the bank.

For what reason could an unauthorized charge have been made by the owner?

Many times, and mainly due to the various affiliations that are made with the credit card, an unacceptable charge may appear on your account statement.

This is a very common problem, which must be presented to the bank to which you are affiliated to quickly solve the situation.

In this case, you can also take care of unlinking your card from platforms such as Play Store or unlinking and deleting it from the Nintendo Switch, if you have children who can manipulate these types of accounts.

The right way to cancel the unrecognized charge on your credit card

First of all, it is important to mention that each bank has a different policy to process this type of claims, so you should directly consult the method implemented with the one with which you are affiliated.

people consult bank

However, most of these financial institutions work in the following way: each user must write an explanatory letter where it reflects the events related to the problems that your credit card has.

Once this is provided to the bank, the promoter who will take care of you will request personal data like your ID and card number.

Most of these institutions usually request in advance photocopies of the card and personal identification of the person, including data related to the date, amount and concept under which the charge was made. This is very important to deliver.

Once the investigation request for the position has been finalized, the bank will be in charge of evaluating the situation and try to locate the origin of the charge that has been made to your credit card, so you only have to wait to receive news from this institution and the totalitarian remuneration of your money.

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