How to Fix Chrome ERR_SSL_PROTOCOL_ERROR on Android (Example)


Google Chrome is the most widely used web browser in the world. Both desktops and mobile devices can take advantage of the extensive tools that the browser offers. However, it is recommended that you know how to fix ERR_SSL_PROTOCOL_ERROR from Chrome on Android if you have observed this error on your mobile device.

What is Chrome ERR_SSL_PROTOCOL_ERROR error?

ERR_SSL_PROTOCOL_ERROR is a failure that occurs when making a connection with the server that is contacted using the Chrome browser. Generally, this type of error is presented through a message to the user to notify him that there is a problem which prevents the certificate exchange In order to access a requested website, there is not only this error, but also the ERR_CONNECTION_TIMED_OUT, among others.

Why do I get the ERR_SSL_PROTOCOL_ERROR error from Chrome on Android?

Chrome’s ERR_SSL_PROTOCOL_ERROR error can occur for a variety of reasons. One of them, which is the most common, refers to server problems, so the user must verify if after a certain time a certain web page can be accessed.

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The problem can also occur on the client side, and in these cases the server cannot find the authentication certificate. This problem could be caused by blocking when opening or closing firewall ports, by antivirus, corrupted hosts file, outdated certifications, or errors in Chrome extensions.

How to fix Chrome’s ERR_SSL_PROTOCOL_ERROR on Android

If you want to fix ERR_SSL_PROTOCOL_ERROR error from Chrome on your Android mobile device, you need to follow a step-by-step procedure in order to find the most effective solution to this problem.

Update the Google Chrome browser

The first step is to check if there is a recent version of the web browser for you to download on your Android device. In some circumstances, Chrome’s ERR_SSL_PROTOCOL_ERROR error resolves after install the latest version of Google Chrome.

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Clear your browsing history

Often times, cookies, cache, and other browser elements can cause Chrome’s ERR_SSL_PROTOCOL_ERROR error after a specified time of web searches. In this sense, it is advisable to learn how to delete the search history by clicking on the three vertical points that you will find in the upper right part of Google Chrome.

Locate the option «Settings» and then in «Privacy» click «Delete navigation data». Make sure to check all three available options, namely history, site and cookie data, and files that are cached.

Make sure to enable SSL / TLS versions

It’s advisable enable SSL / TLS versions In order to fix ERR_SSL_PROTOCOL_ERROR error from Chrome on Android. To do so, you must access «Settings» again from the browser menu and press «Security». In the advanced options make sure to check all the boxes that correspond to the SSL / TLS versions that are available. Finally, press the «Apply» and «OK» button.

Disable antivirus

You can disable Windows Defender or other antivirus software on your device as this application may incorrectly block the secure connection which causes the ERR_SSL_PROTOCOL_ERROR error in Chrome. Therefore, you can choose to disable antivirus and check if the program persists or has been fixed.

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In case the error is resolved, be sure to find alternative software to keep your mobile device safe while not preventing the normal execution of the web browser.

Update your Android system to its latest version available

It is important to keep the operating system up to date. In this way, you get a higher performance of the device and you can take advantage of the improvements that Android offers. In certain situations, security problems and the execution of the applications are corrected so that the Chrome ERR_SSL_PROTOCOL_ERROR error could be easily solved by doing this step.

For update android Access the device settings and click «Software update». Check if there is a recent version and click «Download and install». The download and installation process will take some time, so it is advisable to have more than 70% of the charge on the mobile battery and a stable internet connection via Wi-Fi.

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