- 1 Main reasons for the error ‘Unfortunately, WhatsApp has stopped’
- 2 What to do when WhatsApp is not responding?
- 3 Possible solutions to stopping WhatsApp
WhatsApp is the communications star app, being this the most used by millions of people. It has more than 2,500 million users around the world and each time, the number of downloads of the application is updated.
We can say that we are addicted to this application, since we are sending WhatsApp all the time, reading the messages last night left by the group of friends, seeing the image of the cake that our grandmother made, there are millions of reasons why we are always connected in the app and much more amid this global pandemic. People have changed their routine from visiting family on weekends to making WhatsApp video calls to send greetings.
Main reasons for the error ‘Unfortunately, WhatsApp has stopped’
Although it is a great application and a fairly large company, it does not mean that we cannot find its faults from time to time, even if they are minor. Several users have reported a very common glitch that says ‘WhatsApp has stopped’ when we are in a chat, sending a photo or video or even seeing the same states of the application.
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This can become very frustrating when we are in the middle of an important conversation and our WhatsApp begins to present problems. If this has happened to you many times, we tell you that we have a solution for your problem quickly.
The main causes for which the App can be closed forcibly while you are using it can be: failures with the wireless network connection or data; inconveniences of the mobile (storage or cache); errors on the WhatsApp servers.
What to do when WhatsApp is not responding?
Regardless of the reason why your instant messaging App does not respond, you can apply a simple process and fast to get it working again. The first thing you should do is close the application and be at the beginning, there you press or go to where all the open tabs appear and delete each one, especially WhatsApp, wait an average of approximately five minutes and reopen the platform.
Possible solutions to stopping WhatsApp
Now, after knowing what are the reasons why WhatsApp stops and what to do in a simple way to be able to reactivate it. You need to know other more specific solutions that can solve this problem. We will teach you some ways that you can apply without having any experience in the field of technology.
If your WhatsApp has stopped, it is most likely that the cache memory is saturated and you will have to delete its data. To do this you must go to the settings or configuration of your phone depending on what your model is. Inside the settings look for ‘applications’ and click inside. Enter the WhatsApp application and there you will see several options, select ‘storage space’ and click on delete the data and cache.
Do not worry if you think that something is going to be deleted in the application, no problem, at the time of deleting the data and the cache nothing will happen to your application, you can continue using it as always.
Update your application
You can perform this action with just enter the official application store of your mobile. Enter the Google Play Store (Android) or App Store (iOS); Look there for WhatsApp, then check the button that appears in the upper right part of the screen if it says update. If so, press this button and you must wait until the download is complete. Once the update is done, you leave the store and open WhatsApp again.
Free up storage space
Too your device may not have enough space, so you need to leave enough for WhatsApp to work normally. For this you must go to settings / configurations of the phone, go to where the storage option is, if you observe that it is very saturated (full or almost full the storage) you must carry out a cleaning right there, eliminating what you do not use or do not serve you . Finally you enter the App to see if the problem disappeared.
Reboot your phone
One of the most effective solutions is to restart your mobile device. It may sound like this won’t help us at all, but the truth is that it will. All the problems that you have with the application or that appear in your device will be solved with a simple restart of the phone.
To restart your mobile phone you will have to press and hold the on and off button for a few seconds until the ‘turn off and restart’ options appear, of course, you must select ‘restart’, wait a few minutes until your phone turns on again and enter the WhatsApp application , to see if the fault has been fixed.
Uninstall and reinstall WhatsApp
Another feasible option that can be very helpful is to remove and reinstall the application. Therefore, we suggest you comply with the indications specified below:
- Open the application store (Play Store or App Store) on your cell phone
- With the help of the search engine go to WhatsApp
- There you will see the option to ‘Uninstall’
- Press there and wait for the process to finish
- Wait a while (5 minutes approximately) and reinstall
- You will only click where the action indicates
- Finally, let the installation complete and voila, you can use it again
Format your device
You can format your phone from factory or a ‘Hard Reset’, The only drawback with this problem is that it will leave us the phone as if we had just bought it and taken it out of the box, that is, you will have to install all the applications that you used previously and log in to them and configure your phone.
This option is a bit more complicated and has more process, since it may solve the error for us, but we must still install the applications again and it can be a bit stressful if you did not have the backup copies on your phone to recover images and chats.
So if you don’t want to go for that extreme option and you don’t have the time to re-personalize your phone, the best thing you can do is uninstall the WhatsApp App from your phone and re-downloadr as soon as possible. This yes or yes, you have to solve all the problems with the WhatsApp platform, since we are downloading it again with all its updates.
Ultimately we recommend that you restore the backup of your WhatsApp, this could fix it. If none of the above options work, don’t worry, we will always find a solution to your problem.
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