How to Request a Money Back for a Purchase on the Facebook Marketplace


Facebook It is today one of the most popular social networks on the internet with millions of users who upload content every day. The great potential of this social network is immense and can be exploited in various ways by its users.

For example, a person can use this social network to sell products or services of easy way and Facebook know that. That is why its developers created Marketplace in order to be a portal within the same social network so that people can have the necessary tools to do business. Even Facebook allows users to register and access Facebook with a phone number.

Having these tools is very useful as it will allow you to provide or request better service and precisely about this topic we have come to talk to you today. Has it happened to you that you have made a purchase in Marketplace, but you were not satisfied and want a refund?

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Many users do not know how to request these returns and we have prepared an article where we will explain the process in a simple way. So pay careful attention to what we are going to tell you next so that you do not have any problem in the application procedure.

What is Marketplace?

facebook marketplace in blue and white background

Before moving on to the explanation, let’s talk a little about Marketplace and how Facebook manages the process that its users carry out to buy. This base will help you a lot to better understand the procedure of requesting a return and you will have a table broader topic. It is important that you know what the Facebook Marketplace is, what it is for and how it works.

Marketplace is a platform developed by the developers of Facebook designed to be a tool to buy and sell that captivates all its users with its great features. According to Facebook, about 15% of the people who have an account on its platform visit or have visited groups that buy and sell products or services every month.

If you take out the account taking into account the number of users that this social network has, it gives you the exorbitant sum of approximately 450 million visits. This is undoubtedly a niche that Facebook has been able to take advantage of with Marketplace since it is very easy to use. It should be noted that you can create automatic responses in Messeger for my Facebook page.

You just have to go to the Facebook application and enter the option of Marketplace to search, filter results and see all the options offered by this service. This option is very useful, as it provides you with a variety of advantages when buying, such as requesting returns.

The process to request it is very simple and we will show you how to do it so that you can return or exchange any item you buy. Before starting, it is appropriate to remind you that in order to carry out this process you must have the Facebook application installed on your phone.

How to request a return or change in Marketplace?

The procedure is very simple, if you follow our steps very carefully in a two-by-three you can request a refund or change any product or service from Marketplace. The first thing you should do is go to the Facebook App so that you follow the guide that we are going to provide you in the Article.

Step 1

Once inside the App go to «Setting» by clicking on the blue arrow in the upper right corner. Then click on «payments» in the left column and select the item that was defective to request a return.

Step 2

Once you have selected the item, click «Return or exchange» and fill out the form that will appear below. Once you have done that, you will have successfully requested the return or exchange of the product and the seller must contact you.

Step 3

If for some reason the seller has not yet contacted you, you can do it yourself by following the same steps we showed you above. The only difference is that instead of pressing «Return or exchange» You must press «Contact the seller» and write the message corresponding to your complaint.

And voila, with this we have reached the end of the guide to request the return of a product or service from Marketplace. We hope this article has been useful to you and that you have had no problem requesting a refund of the money for your purchase.

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