How to Solve the Error ‘Equipment does not Support HDCP Technology’ (Example)

Welcome again! If you have recently bought a device that allows your TV to connect to the internet, then you may have gotten the error ‘the equipment does not support HDCP technology‘. However, you should not worry, since in this new article we will teach you everything you need to know to correct it in a few minutes.

What is HDCP?

According to its acronym in English, this acronym stands for High-bandwidth Digital Content Protection, which we can translate into Spanish as ‘Protection of high-bandwidth digital content’. The purpose of this technology is prevent hacking by offering an encrypted tunnel input an output device (such as a Roku, Chromecast, Amazon Fire TV, or Blu-Ray player) and another device that acts as a receiver (a television or media center).

In addition, HDCP devices only work if the cables and the device to which it is connected comply with the High-bandwidth Digital Content Protection protocols. It is practically the same as the DRM that prevents someone from sharing the movies that have been downloaded from the official iTunes page, except that the PC that plays them has had a confirmed authorization from the account owner.

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Basically, if we have a device or cable that is not compatible with the High-bandwidth Digital Content Protection protocol then we will see that ‘HDCP Error’ will appear on the device screen in red letters that will prevent us from continuing to enjoy our preferred content.

This occurs frequently in cable boxes, Roku Streaming Stick, video and audio receivers, and many other devices that are high definition and that are connected to such HDCP devices.

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After all, the HDCP anti-piracy protocol does not usually work very well, since many users have reported problems with the devices, input or output that must establish connection with this protocol. That is why later we will show you the possible solutions that exist to solve this error that prevents us from enjoying movies, series or programs.

Possible solutions for the error ‘the device does not support HDCP technology’

Next we will talk about what you can do to solve the error ‘the device does not support HDCP technology’, since as we mentioned earlier, it is a very common mistake nowadays. But, fortunately there are several alternatives that you can try to correct it in a few minutes.

All you have to do is change all the equipment you have that is not compatible with the HCDP protocols, which may seem like an extreme and expensive solution, considering that these devices are not cheap, but you can always get a discount.

However, you could also use an HDMI splitter that ignores High-bandwidth Digital Content Protection protocols. In this case, the divider has to be located between the output device and the input device.

That is, if you want to configure a Google Chromecast device that has the HDCP error and therefore cannot be connected to the TV, then you need to connect the Chromecast to the input port of the splitter. Then you simply have to run a different HDMI cable from the output port of the splitter that is in the HDMI slot of the TV you are going to use.

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This way you can troubleshoot the HDCP error for Cast your PC screen to your Smart TV with Chromecast quickly and easily.

In this case, what happens is that the request from the HDCP device no longer transfers the data from the sending device, because the splitter prevents it from moving between those devices.

For example, here are two HDMI splitters that are perfect for correcting HCDP errors. These devices can be found at almost any electronics store. In addition, their price is not usually very high, so you can buy them without any problem.

  • ViewHD 2 Port 1 × 2 Powered HDMI Mini Splitter (VHD-1X2MN3D)
  • CKITZE BG-520 HDMI 1 × 2 3D splitter 2 ports

We are done for today! If this information has helped you solve the error ‘the device does not support HDCP technology’ then remember to share it with all your contacts through social networks. See you in the next post!

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