The music is a powerful element that moves and adorns the senses, traps and awakens that human side of consciousness that emerges in moments of happiness. It is not surprising that when listening to a melody, you want to search and find a song by means of its lyrics. For this there is Shazam and others like it, which work under this precept of helping to live music closely.
But the musical experience cannot be seen limited to the virtual, elements such as the Siri application or the use of Shazam to identify songs in other applications are not enough. The experience must go further and cross bordersTherefore, they are looking to go to a concert festival, but there is something worrisome in all this.
The unforeseen event may arise that by chance in life, the event must be canceled, and the experience must be postponed. If so, what happens to our invested money? Let’s see what to do so that you refund the money of a festival or concert that they canceled and you already paid.
What to do to get your money back for a festival or concert that you canceled and you already paid for?
A festival or concert is not an event that is born out of nowhere, it requires logistics and preparation weeks in advance, even months, but that is not the most essential for this case. Being an event that will concentrate people, it must be subject to regulations, rules and laws that govern the localities, so the organizers must be in permanent contact with the public administration of the place.
This link with the government will be the main guarantor of security and tranquility for those who buy a ticket, since through the rules applied to all, the organizing team is obliged to respond to any unforeseen disappointment, like a cancellation. For this there is a simple procedure that you must follow.
When the cancellation is announced, the organizers will publish immediately or in the following hours the procedure for the refund of the money. This consists of a request to be made by the ticket owners of the canceled event.
The procedure will vary according to the magnitude and organization of the event, but in general measures it is the same. When the ad goes out, everyone is called to process their refunds, for this they must present the ticket or proof of purchase at the offices that have the ticket. Once its authenticity is verified, the money is refunded.
In order for this to be possible, there must be an active account where the money can be transferred, depending on the magnitude of the concert festival, it can be proceeded to physical money withdrawals, although this depends on the organizing team and is very unlikely to happen.
Once the refund is processed, a voucher is issued to the person, this guarantees that the procedure was successful and the person already has the money, so it is important that you make sure that if the refund operation was successful, before accept any check item legal.
But an essential issue must now be raised, and that is the distinction between cancellation and postponementTherefore, we are going to briefly analyze whether requesting a refund is the right thing to do in all cases, for the user’s convenience.
Cancellation and postponement, something that needs to be evaluated
Cancellation consists of safe and announced closure of an event without materializing, for various reasons and that result in non-compliance with what is offered or announced.
On the other hand, postponement is the act of move the event to a new future date, considering that in the initial one, there is no merit to give excellence to the event, or for external actions that force not to carry out what is prepared, for environmental, social, public health or related reasons.
For such purposes, it must be borne in mind that in the first case, there will be no event, and in the second there will be, but on a new date. Whereby, the refund must be mandatory to give and be required In case of cancellation, but in case of postponement, the refund is optional and according to the details that the moment molds.