Travis Kalanick and Garret Camp are the creators of Uber, one of the best means of transportation for users who love to move comfortably around the city; but in many cases their customers need to unsubscribe from UBER ; either because of problems or because they want to change their account. Here’s how to unsubscribe or delete a card on UBER.
How to Unregister an UBER Card -Remove UBER Card
The first steps to cancel an Uber card
Start the app in your account, as you normally would, then in the top left corner of the screen tap the menu icon; once the menu appears, tap settings, then privacy settings, then select delete your account.
UBER will ask you to verify your password, type it in and press verify; you will be sent to a page where UBER will inform you that your account will be deactivated and in 30 days, it will be deleted.
You will also be shown how many trips you have taken with UBER the entire time you were using their services; to finish the process, click continue; you will then be asked to share details about why you want to delete your UBER account.
To highlight it is good to know that it is not necessary to complete this questionnaire, but if you would like to share your complaints or concerns you have about the company, now is the time to do so. Once you have finished, select confirm.
Before performing this operation UBER asks you again if you are sure to confirm the unsubscribe action, finally select the Delete option to make it final.
How to do if you need help from Uber to terminate your account
Now you know that on UBER you can only delete your account from the app; but if you have any questions or problems deleting your account, here’s how to get help from UBER from a computer or tablet.
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Go to the help pageto delete your UBER account t , then go to the bottom of the page and click on “I couldn’t delete my account”; it will redirect you to another page; there, view the bottom and click Log In for help.
Next enter your email or phone number and click next; you will then be prompted to enter your password. Please note that if you are not logged in from your UBER account in your browser, UBER may ask you to verify your account via SMS, and will ask you if you are a robot.
When you’ve been able to sign in and log in, it will take you back to the page that says I couldn’t delete my account; you can go in and explain the problem you’re having and select the send option.
Uber will respond to you and help you delete your user account. But remember that UBER will retain some of your personal details after you cancel your account for legal reasons, or to collect any outstanding debts if that is the case.
Upgrade or remove a payment method in Uber
If you are going to delete a payment method, you must first of all cancel your Uber rides to avoid problems. After that you can remove or update your bank account as a payment method, here you can find the steps to do.
The first thing is login to the UBER app, click on the profile icon; at the bottom right of the app, select the “payment” heading and choose the card you want to remove. Then click on the three dots icon in the top right corner, select “edit” or “delete” and click on “save” in the confirmation window.
The active UBER accounts must always have one payment method, if you want to remove the only payment method you must add another one first; with UBER you can remove it in just a few steps, or remove an UBER card as a payment method.
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If you have any problems terminating an Uber card, you can contact Uber via Uber Trip Help for personalised help to resolve any queries you may have regarding the handling of payment methods.
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