How to fix Steam error code 102 or 137 on Windows PC


Smoke users have encountered many error codes on Steam. Two of the many Steam errors include error codes 102 Y 137. If you encounter any of these error codes, this article is your stop. Here we are going to discuss the methods that will allow you to fix these errors on your Windows 11/10 PC.

What is Steam Error Code 102?

Error code 102 on Steam is a connection error that some users have encountered during scenarios like accessing the Steam community tab, etc. When activated, it shows the following error message:

Error code: 102
Cannot connect to server. The server may be offline or you may not be connected to the Internet.

As mentioned in the error message, there are two main reasons for this error code. Either the server is down or offline, or you are not connected to a decent, stable internet. Now, if you are getting this error code on Steam, we will list some tips that you can follow to fix it. Let’s see it now!

How to fix Steam error code 102

Here are the solutions you can try to resolve Steam error code 102:

  1. Check if you are connected to the stable internet.
  2. Make sure the server is not down.

1]Check if you are connected to a stable internet

The first thing you need to do is make sure you are connected to a good and stable network. If there are any network or connection issues, troubleshoot the network and internet issues and correct them. You can also try switching to another network and check if the issue is resolved. If so, the error most likely occurred due to internet issues.

Read: How to fix WiFi problems in Windows

2]Make sure the server is not down

If you are sure that there is no problem with the Internet, it is possible that there are problems with the server due to the error code 102 in Steam. To be sure, check the server status using one of these free websites. Apart from that, you can also try to contact Steam support team for information about it. If it is indeed a server error, there is not much you can do about it. You will have to wait for the server issues to resolve on your end.

Read: Fix Steam is having trouble connecting to Steam servers on Windows PC

What does error code 137 mean on Steam?

Error code 137 is a Steam browser error that has been encountered by many users. It shows similar error message as “Error loading web page (unknown error)”. This error may prevent you from accessing certain features of the Steam browser. Now, if you encounter this error code, you have landed on the correct page. Here we will show you some solutions that worked for many users to fix the problem. But before that, let’s try to understand the scenarios that usually trigger error code 137 on Steam.

What causes error code 137 on Steam?

These are the possible causes of Steam error code 137:

  • This can happen if your firewall prohibits the outgoing Steam connection. Often these errors are the result of an overprotective third party firewall you are using.
  • Corrupted Steam cache can be another reason for this error.
  • Sometimes app issues can also cause such errors.
  • If you see this error code only when accessing certain community pages, you may not have registered as a beta participant, which is required.
  • Other reasons for this error can be server problems and network card inconsistencies.

Now that you know the scenarios that trigger error code 137, let’s discuss the solutions for this error.

How to fix error code 137 on Steam

Here are the possible solutions you can try to fix error 137 on Steam:

  1. Clear the Steam web browser cache.
  2. Update network map.
  3. Flush DNS.
  4. Use Google DNS.
  5. Add Steam to your firewall’s whitelist.
  6. Give permissions to SteamService.exe.
  7. Activate beta participation.

Before trying the above methods, make sure there is no server crash or other server issues. Let’s discuss the above solutions now!

1]Clear Steam web browser cache

How to fix Steam error code 102 or 137 on Windows PC

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If a corrupt browser cache is the cause of this error, you should clear the Steam browser cache associated with your account. To do this, you can follow the steps below:

  1. First, launch Steam and sign in to your account.
  2. Now click on the Steam option on the top toolbar and then go to settings.
  3. On the Settings page, go to the Web Browser tab.
  4. Next, tap the Clear Browser Cache button and tap the OK button.
  5. When the cache is cleared, click Delete all browser cookies and press the OK button.
  6. Finally, restart the Steam client and see if the error is fixed.

2]Reset network adapter

Network card inconsistency can be another cause of this error. Therefore, resetting the network adapter can fix the error for you. To do this, follow the steps below:

  1. First, open Command Prompt with administrator privileges.
  2. Now enter this command in CMD: reset netsh winsock
  3. When the command has been executed completely, restart your PC and then see if the error is fixed or not.

3]Flush DNS

Running ipconfig /flushdns command can also help you to get rid of this Steam browser error. So, open command prompt as administrator, then type the following command: ipconfig /flushdns. And then hit enter and let the command run completely until you see a message, “DNS resolver cache flushed successfully.”

You can now reboot your PC, launch Steam and check if the error is gone.

4]Use Google DNS

How to set up Google Public DNS

You may be able to fix the problem by changing the default DNS settings in case a network inconsistency is the cause. Change your DNS, preferably to Google DNS, as many affected users were able to resolve this issue using it. To change your DNS to Google, here are the steps you can follow:

  1. First, open Control Panel from the search bar.
  2. Now click on Network and Internet option > Network and Sharing Center.
  3. From there, tap on the Change adapter settings button present on the left side.
  4. Next, right-click on your network connection and tap on the Properties option.
  5. After that, choose Internet Protocol Version 4 (TCP/IPv4) and select the Properties option.
  6. Then click on the Use the following DNS server addresses and set the preferred DNS server to 8.8.8.8 and alternative DNS server: 8.8.4.4
  7. Finally, press the OK button to save the changes.

5]Whitelist Steam on your firewall

If you are using an overprotective third-party firewall, it may block your outgoing Steam connection and end up showing error code 137. So try disabling your firewall or uninstalling it completely. If you don’t want to do this, you can whitelist the Steam app in your firewall. See if this helps and fixes the error for you.

Spot: How to authorize or block a program in windows windows firewall

6]Provide permissions to SteamService.exe

If Windows cannot recognize the signature of the Steam client, it may start treating the Steam application as one from unknown publishers. If this scenario works for you, you can try giving all permissions to SteamService.exe. You can follow the below steps to do it:

  1. First, open the Steam installation directory and navigate to your bin folder where you will find the steamservice.exe application.
  2. Now select and right click on steamservice.exe and then click on Properties option.
  3. Then go to the digital signatures tab and from tab signature list section, choose Evaluate then press the button Details button.
  4. Next, in the Digital Signature Details dialog box, choose the General tab and press show certificate.
  5. After that, press the button Install the certificate in the Certificate menu.
  6. From the Windows Certificate Assistant menu, choose local machine under Store Location and tap Next.
  7. Now activate the Automatically select the certificate store based on the type of certificate option and click the Next > Finish to complete the installation of the Valve certificate.
  8. Finally, restart the Steam client and see if you can browse your web browser without error code 137.

Read: Fix Steam error code 105, can’t connect to server

7]Activate beta participation

If you’re getting this error code on Steam, especially in the Community tab, you may be able to fix it by enabling beta participation. It would have worked for some users and also for you. These are the steps to follow:

  1. First, open the Steam client and then click the Stream > Settings option.
  2. Now switch to the Accounts tab on the Settings page.
  3. Next, click on the Edit button present with Beta Participation.
  4. On the next screen, click the Beta Participation dropdown menu and select Steam Beta Update
  5. Then press the OK button to save the changes and wait for the installation to complete.

Check if this helps you access the community pages.

How to fix error 130 on Steam?

Error code 130 on Steam is an error that occurs when trying to access a web page within the Steam client. To fix this issue, you can try updating your network update driver or reinstalling the Steam client. Also check your internet connection.

How to fix error 118 on Steam?

Steam error 118 indicates that it is unable to communicate with the Steam servers. To fix it, check out our guide showing various solutions for error 118 on Steam.

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How to fix Steam error codes 102 and 137 on Windows PC

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