Smoke is a digital distribution platform where digital versions of PC games are quickly installed, instead of going to a store and buying the video game. Steam is used by gamers all over the world, but sometimes gamers will encounter Steam error code 118 Where 138. The error messages you see are:
Steam error code 118, unable to connect to server, server may be offline or you may not be connected to the internet
Steam error code 138, the web page could not be loaded (unknown error)
What is Steam Error Code 118?
Steam error code 118 indicates that users are not communicating with the Valve store or allowing Valve’s servers to access it. Rebooting your router is the first thing you should try.
What does Steam error code 138 mean?
Steam error code 138 means that the web page failed to load or cannot load the server, so users cannot access Steams server; Steam is a gaming platform that requires a good internet connection.
How to fix Steam error code 118 or 138
To fix Steam 118 or 138, follow the solutions below.
- Enable Steam Through Firewall
- Reboot the router
- Disable all third party apps
- Scan computers for viruses
1]Enable Steam through Firewall
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The reason behind the error code 118 is that the Windows Firewall may be preventing the software from communicating with the Steam servers due to Windows Defender Firewall’s role in automatically blocking potentially harmful software from your computer, although this is not always the case. So. .
Follow the steps below to allow Steam through Windows Firewall.
Paste Windows Defender Firewall in the search bar and press Enter.
You will see an open panel showing Windows Defender Firewall; Click on it.
the Windows Defender Firewall window will appear.
Click it Allow an app or feature through Windows Defender Firewall option in the left panel.
Click on the Modify parameters option.
Now scroll down and check both Private Y public Options for the Steam client.
Click on apply option and check if the problem persists.
If the problem persists, follow the other solution below.
2]Restart the router
If your internet speed is slow, Steam may have trouble connecting to its servers or database. Resetting your router can improve connection speed.
Follow the steps below to reset the router.
The first step is to unplug the cable from the router.
Wait five minutes, and then plug the cable back in.
Wait for Internet access to be granted, then launch Steam
3]Disable all third party apps
press the Win + R keys together to open the Run dialog box.
write it Class dialog box msconfg and press the Enter key.
A System configuration window opens, click the Service benefits tab and uncheck the Hide all Microsoft services option.
Click on the disable all options then click on the start language.
Click on the option Open Task Manager.
A Task Manager the window will open.
Click on an app from the list.
Click on the Deactivate at the bottom right of the window to prevent it from starting automatically on boot.
Repeat the process to disable all apps on the list.
Reboot your computer and just run the Steam client.
Check if the problem disappears; If so, you can start activating one at a time until the problem reappears; This way you can easily isolate the problem to a single service or application and permanently disable it.
If the problem persists, try the other solution below.
4]Scan computers for viruses
If there is a virus or malware on your computer, it can prevent the Steam client from working properly and cause problems connecting to the server. The solution to this problem is to scan the computer for viruses.
We hope this tutorial will help you to fix Steam errors.
Related: Steam is having trouble connecting to Steam servers.
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