Steam could not sync your files [Fixed]


This guide shows you several methods to try if you find the Steam could not sync your files Error message on Steam. Steam is an excellent video game distribution service popular among game lovers. However, like any other platform, it has its share of bugs and glitches. One of these errors is Steam could not sync your files Error. Several users have encountered this error while playing with the Steam cloud.

Now this error can be triggered due to various reasons. This can happen due to corrupted preferences, settings, and user data files. Another reason for this error is corrupted or faulty game files. In some cases, the error can also occur if the Steam servers are down. Other than that, conflicts with Windows Firewall or third-party antivirus can cause this error.

If you encounter this error on Steam, we’ve got you covered. Here we are going to discuss several solutions to fix this issue. Let’s check.

Steam could not sync your files

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Here are the methods you can follow if you encounter the “Steam was unable to sync your files” error on Steam:

  1. Check if Steam servers are down.
  2. Delete the user data folder.
  3. Check the integrity of the game files.
  4. Repair the Steam Library folder.
  5. Delete ClientRegistry.blob.
  6. Disable the firewall.
  7. Add Steam to your antivirus exceptions.
  8. Update Steam files.

Now let’s discuss the above methods in detail!

1]Check if Steam servers are down

The first thing you need to do is make sure that the Steam servers are not currently down. This error can occur if the Steam servers are having issues or are undergoing maintenance. So, check the status of the Steam server and if it is down, you will have to wait for the issue to be fixed from the end of Steam.

If the Steam server is running, you will need to try another solution to resolve the issue. So, move on to the next solution.

2]Delete user data folder

You can find a user data folder in the Steam directory. This folder mainly contains your account details, cloud settings, and user sync data. In case these files got corrupted and because of that you get a Steam could not sync your files error, you should try to delete this folder. To delete the user data folder, you can follow the steps below:

  1. First, open task manager and end all Steam related processes and tasks.
  2. Next, open File Explorer and navigate to your Steam directory.
  3. Now locate the folder called userdata in your Steam folder.
  4. After that, delete the user data folder or cut and paste it somewhere else on your PC. (such as Document, Desktop, etc.).
  5. Then restart Steam and see if the error is fixed and if the cloud can sync your profile.

3]Check the integrity of the game files

Steam could not sync your files [Fixed]

It is quite common for game files to get corrupted during the download or update process on Steam. If this is the reason why you are getting the error, you can try verifying the integrity of the game files using the dedicated options in the Steam settings. Basically, this will replace any bad or corrupt game files with new ones.

To verify the integrity of game files on Steam, you can try the steps below:

  1. First, open the Steam app and navigate to the Library menu present on the top toolbar.
  2. Now select the Games option.
  3. Then select and right click on the problem game.
  4. In the context menu, tap on the Properties option
  5. Then go to the Local Files tab and simply click on the Verify the integrity of the game files button.
  6. When the verification process is complete, check if the error is fixed.

Watch: An error occurred while installing or updating the Steam game

4]Repair Steam Library Folder

Steam could not sync your files [Fixed]

You can also try to repair the Steam Library folder in case the problem is related to it. You can find a dedicated option to repair your Steam library folder. Just follow the steps below to use this option:

  1. First, open your Steam client and click on the Steam > Settings option from the main toolbar.
  2. Now navigate to downloads language.
  3. Next, click on Steam Library Folders under the Downloads tab.
  4. After that, select your Steam library folder and right click on it.
  5. In the context menu, press the button Repair Library Folder option.

Steam will now repair your library folder and resolve issues associated with the folder. Once the process is complete, check if the error is fixed or not.

Read: How to Fix Steam Disk Write Error in Windows 11/10

5]Delete ClientRegistry.blob

You can also try deleting the Clientregistry.blob file to fix the problem. This file stores preferences and other settings for your game, however it can get corrupted and cause various issues on Steam. Therefore, you can try to remove it and then see if the problem is resolved. To remove this file, follow the steps below:

  1. First, close all Steam processes from the task manager.
  2. Now open File Explorer and navigate to the Steam installation directory. By default, you will find it in C:Program FilesSteam.
  3. In the Steam directory, find the ‘clientregistry.blob’ file.
  4. Then copy and paste this file somewhere else on your PC.
  5. Then delete this file from the Steam folder.
  6. Finally, restart the Steam client and see if the error is fixed now.

Please note that you will be logged back into your account after deleting the ‘clientregistry.blob’ file. So make sure you remember your credentials before trying this method.

Read: Fix Steam FRIENDS NETWORK UNREACHABLE error on Windows 11/10

6]Disable Firewall

It could be that other software, such as a firewall, is interfering with the normal operation of Steam and thus causing this error. Steam is also known to conflict with the Windows Firewall. Steam downloads or updates games in the background, and sometimes Windows Firewall can mark Steam processes as threats and block them. If the scenario applies, try disabling Windows Firewall temporarily and see if the issue is resolved or not.

If the problem is resolved, you can be sure that your firewall is causing the error. Steam was unable to sync your files. Now, if you don’t want to disable Windows Firewall permanently as it may put your system at risk, don’t worry. You can easily allow Steam through Windows Firewall. To do this, you can use the following steps:

  1. First, open Windows Defender Firewall from the taskbar search box.
  2. Now click on the Allow an app or feature through Windows Defender Firewall option.
  3. In the next window, click the Change Settings button.
  4. Next, locate the Steam app and enable it on both public and private networks.
  5. Finally, press the OK button to apply the changes.

Now restart the Steam client and see if the error is fixed

Watch: How to fix Steam error codes 16 and 80 on Windows 11/10

7]Add Steam to your antivirus exceptions

Just like your firewall, your antivirus can also quarantine some Steam tasks. So, you can disable antivirus protection and see if the problem is resolved or not. If you don’t want to disable antivirus protection, you can add Steam to your antivirus exceptions list. To do this, you can open your antivirus software, then go to your exception settings and add Steam to the exception list.

If you are using Avast antivirus, you can go to Start > Settings > General > Exclusions option to add Steam to exceptions. For AVG, go to Start > Settings > Components > Web Shield > Exceptions to do the same. Other antivirus software has similar browser settings for exceptions.

8]Update Steam Files

If nothing works for you, you can try updating Steam files. This will remove all Steam client setup files and reinstall them. You can try the steps below to update Steam files:

  1. First, open the task manager with the keyboard shortcut Ctrl+Shift+Esc and end all Steam processes.
  2. Now open File Explorer and navigate to the Steam installation directory.
  3. After that choose all the files and folders except the steam applications folder and the main executable file Steam.exe.
  4. Then press the Delete button on your keyboard to delete all the files.
  5. Finally, restart your computer and then restart the Steam client as administrator.

With a little luck, Steam could not sync your files the bug is fixed now.

Read: Fix Error 503, Service Unavailable – Steam

How do I download games from the Steam cloud?

You can download games from the Steam cloud by following the steps below:

  1. First, open the Steam app.
  2. Now click on the Steam option and then Settings on the top toolbar.
  3. Then go to the Cloud tab.
  4. After that, make sure the Enable Steam Cloud sync for apps that support it the option is checked.

How do I disable Steam Cloud?

To disable the Steam cloud, simply uncheck the Enable Steam Cloud sync for apps that support it option by going to Steam > Settings > Cloud section.

That is!

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