We were unable to complete the updates, reverting the changes. [Fixed]

if you receive We were unable to complete updates, undo changes made to your computer, failed to shut down your computer and your Windows 11/10/8/7 PC is stuck in a loop, then this post can help you. This is a generic error that can appear every time a Windows update fails.

While upgrading one of my dual boot Windows 11/10 laptops, I saw this screen. If your system can undo the changes, that’s fine; at least you’ll be able to boot to your Windows desktop, from where you can troubleshoot your Windows update issues. But in my case, the laptop went into an endless reboot loop.

I let it reboot several times to see if it worked but no luck! This is what I did to solve my problem.

We were unable to complete the updates, reverting the changes.

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Generally speaking, if your computer goes into an endless reboot loop, try entering safe mode or accessing advanced startup options. Here you can open a command prompt window or restore the system or perform an automatic repair.

If you’re in a dual boot system, things are a bit easy. On the dual boot operating system selection screen where you select the operating system to boot, you will see a Change defaults or choose other options.

We were unable to complete the updates, reverting the changes. [Fixed]

Select it, then Troubleshoot > Advanced Options > Startup Settings. Here, press 4 on your keyboard to select the Enable Safe Mode option. This will restart your PC in safe mode. You can read this article on Advanced Boot Options in Windows 10 if you need more details.

If you only have one unique operating system installed on your computer, then you need to find a way to boot Windows 10 in safe mode. Options include:

  1. Press Shift and click Restart to boot to the advanced boot options screen
  2. Open Settings > Update & security > Recovery > Advanced startup > Restart now.
  3. Paste stop /r /o at an elevated CMD prompt to restart your computer in Advanced Boot Options or Recovery Console.

If you have already activated the F8 key before, things are easier because you press F8 during boot to enter safe mode; otherwise we have a situation here. You may need to boot Windows 11/10 with your installation media or recovery drive. To select repair your computer and advanced boot options will appear.

Well, once you get out of the reboot loop and into safe mode on your desktop, you have three options:

1]Delete the contents of the SoftwareDistribution folder

Run the command prompt as administrator. In the CMD box that appears on the computer screen, enter the following text strings, one at a time, and press Enter.

net stop wuauserv
net stop bits

Now navigate to C:WindowsSoftware Distribution folder and delete all the files and folders it contains.

Restart your computer. You should be able to boot to the desktop.

I used this first method, and it worked for me. During a normal reboot I ran Windows Update again and this time they installed fine for me.

2]Uninstall Windows Update

Open Control Panel > Programs and Features > View installed updates. Here you can uninstall the offending update that you may have installed recently, just before your problem started.

Alternatively, to view your Windows update history and remove any recent updates that may have caused this issue, open Settings > Windows Update > View update history.

3]Run system restore

Use System Restore to restore your computer to an earlier good point.

How to fix the problem We couldn’t complete the update Undo changes?

If you succeed We were unable to complete the updates, reverting the changes. error, you must do two things. First, exit the reboot loop by entering advanced boot options or the recovery console. For this, you can use the command prompt. However, if you don’t know how to do it, you can follow the first part of this tutorial. Second, you need to delete the contents of the SoftwareDistribution folder.

How to fix system loop undo changes?

to fix the Undo changes error in Windows 11/10, you need to uninstall all newly installed Windows updates. However, if that doesn’t fix the problem, you should use the system restore point to get your system working again.

Please let us know if any of this worked for you or if you have any other ideas.

Also read: Error configuring Windows Updates. Undo changes.

We were unable to complete the updates.

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