Resolving Google Play Store Error Codes 491 And 495

resolving google play store error codes 491 and 495

Step by Step Guide to Fixing Error Codes 491 and 495 on Google Play Store

If you're encountering the Error Codes 491 or Error Code 495 on the Google Play Store, it can be a frustrating experience. These errors typically prevent users from downloading or updating apps. Fortunately, there are several steps you can take to resolve these issues.

#Clearing Cache and Data for Google Play Store

1. Navigate to your device's Settings.
2. Scroll down and select Apps or Application Manager (this may differ depending on your device).
3. Find and tap on the Google Play Store.
4. Tap on Storage.
5. Hit the Clear Cache button.
6. Next, tap on Clear Data.

#Remove and Re-add Your Google Account

1. Go to your device's Settings.
2. Scroll down to Accounts or Users & accounts.
3. Select the account that's experiencing issues.
4. Tap on Remove account.
5. After removal, go back to Accounts and select Add account.
6. Choose Google and follow the prompts to re-add your account.

#Check Your Device's Date and Time Settings

1. Open Settings on your device.
2. Tap on Date & time.
3. Ensure that the options for Automatic date & time and Automatic time zone are enabled.

#Reset Your Google Services Framework

1. Access Settings on your device.
2. Go to Apps or Application Manager.
3. Tap on the three dots in the top-right corner and select Show system or Show system apps.
4. Find and select Google Services Framework.
5. Tap on Storage.
6. Hit both Clear Cache and Clear Data.

#Disable VPN or Proxy Connections

1. If you're using a VPN or proxy, disable it by going into your device's Settings.
2. Navigate to the VPN section and turn off any active connections.
3. Alternatively, check any third-party app that might manage VPN or proxy settings and disable them accordingly.

#Use a Different Network

Sometimes network issues can cause these error codes. Try switching from mobile data to Wi-Fi, or vice versa, or connect to a different Wi-Fi network if possible.

#Update Your Google Play Store App

1. Open the Google Play Store app.
2. Tap on the menu icon and go to Settings.
3. Scroll down to Play Store version.
4. If an update is available, an option to update will appear.

By following these steps, you should be able to resolve the Error Codes 491 and 495 on the Google Play Store. If the problem persists, consider seeking further assistance from Google's support resources or a professional technician.

Understanding the Root Causes of Error Codes 491 and 495

When you encounter Error Code 491 or Error Code 495 on the Google Play Store, it's typically a sign that there's an issue with your device's ability to download or update apps. These errors can be caused by various factors, including problems with your Google account, connectivity issues, or glitches within the Play Store app itself.

For Error Code 491, the root cause is often related to Google account hiccups. This could mean that your device is having trouble syncing with your Google account, which prevents the Play Store from functioning properly. On the other hand, Error Code 495 usually points to issues with your network connection or specific settings that block the app from downloading or updating.

To resolve these errors, you'll need to address the underlying issues. This might involve checking your network connection, removing and re-adding your Google account, or clearing the cache and data for the Google Play Store app.

Step by Step Guide to Clearing Cache and Data for Google Play Store

Clearing the cache and data for the Google Play Store can often resolve error codes 491 and 495. This process removes temporary files that may be corrupted and resets the app to its default state without affecting your personal data or downloaded apps.

To clear the cache and data, follow these steps:
1. Open the Settings app on your Android device.
2. Scroll down and tap on Apps or Application Manager (this may vary depending on your device).
3. Find and select the Google Play Store app from the list.
4. Tap on Storage.
5. First, tap on Clear Cache. Then, tap on Clear Data or Manage Space followed by Clear All Data.

Remember that clearing data will log you out of the Play Store and may require you to sign in again. After completing these steps, try downloading or updating apps to see if the error has been resolved.

Alternative Solutions: Removing and Re-adding Your Google Account

If clearing the cache and data doesn't fix the problem, another effective solution is to remove your Google account from the device and then add it back again. This can help reset the connection between your device and Google's services, potentially resolving error codes 491 and 495.

Here's how to remove and re-add your Google account:
1. Go to your device's Settings.
2. Scroll down to Accounts or Users & accounts.
3. Tap on the account you wish to remove, usually listed as Google.
4. Select Remove account. Confirm if prompted.
5. Once the account is removed, restart your device.
6. Go back to Settings > Accounts and select Add account.
7. Choose Google and follow the prompts to re-add your account.

After re-adding your Google account, open the Play Store and attempt to download or update an app to check if the issue has been resolved. If you continue to experience problems, you may need to explore additional troubleshooting steps, such as checking for system updates or contacting Google support for further assistance.

Important questions

What are the common causes of Google Play Store error codes 491 and 495 on Android devices?

Common causes of Google Play Store error codes 491 and 495 on Android devices include issues with the Google account, problems with the device's cache, or connectivity issues with the Google Play Store service. Clearing the cache and data for the Google Play Store app and removing and re-adding the Google account are typical fixes for these errors.

How can I troubleshoot and resolve error code 491 when it occurs while downloading or updating apps on the Google Play Store?

To troubleshoot and resolve the Google Play Store error code 491, follow these steps:

1. Clear Google Play Store Cache: Go to Settings > Apps or Application Manager > Google Play Store > Storage > Clear Cache.
2. Clear Google Services Framework Cache: Navigate to Settings > Apps or Application Manager > Google Services Framework > Storage > Clear Cache.
3. Remove and Re-add Google Account: Go to Settings > Accounts > Remove your Google account, then add it back.
4. Restart Your Device: Sometimes a simple restart can resolve the issue.
5. Check Internet Connection: Ensure you have a stable internet connection.

If the problem persists after these steps, consider seeking further assistance or checking for updates to the Google Play Store app.

What steps should I take to fix error code 495 that prevents app installations and updates through the Google Play Store?

To fix the Google Play Store error code 495, follow these steps:

1. Clear Cache & Data: Go to Settings > Apps/Application Manager > Google Play Store. Tap on 'Clear Cache' and 'Clear Data'.

2. Remove and Re-add Google Account: Navigate to Settings > Accounts > Google. Remove your Google account, then add it back.

3. Check Network Connection: Ensure you have a stable Wi-Fi or data connection.

4. Disable VPN: If you're using a VPN, disable it as it might be blocking the Play Store.

5. Reset App Preferences: Go to Settings > Apps/Application Manager > All. Tap on the menu icon and select 'Reset App Preferences'.

6. Update Date & Time: Make sure your device's date and time are correct.

7. Restart Device: Sometimes a simple restart can resolve the issue.

If none of these steps work, consider contacting Google Support or checking for system updates that may address this issue.

Content

Deja una respuesta

Tu dirección de correo electrónico no será publicada. Los campos obligatorios están marcados con *

Go up